There is a limit to the number of patients seeing per day. That limit is going to depend on the physical capacity of each office and the type of appointments scheduled for that particular day. The goal is to minimize foot traffic and the number of people at the office at once.The points outlined below will lend clarity to this decision.

When you arrive for your appointment, please stay in your car. Please call or text our office upon your arrival, and a Patient Coordinator will let you know when we are ready for the patient to come in.

Only the patient that is being treated will be allowed to enter the office. The only exception for this will be for very young patients. Of those, only one parent/caregiver may accompany the patient. Absolutely no other family members or friends will be allowed inside.

Please bring your own mask and wear it to your appointment. Federal guidelines for social distancing and wearing masks in businesses continue, so bring the mask you have been using. If you do not have your own, we will provide one; however, personal protective equipment supplies are dangerously low. If we run out, we will have to close the office again until the supply-chain is back to normal.

Your temperature will be taken by staff using a touchless thermometer. If your temp is over 100 degrees F, you will be asked to leave and not return for the specified 10-day self-quarantine requirement.

A simple questionnaire assessing your contacts, travel, and well-being will be asked of all patients as well. Any question indicating recent exposure to someone with COVID-19 or having signs and symptoms of the same will be asked to leave, and not return for the specified 10-day self-quarantine requirement.

Maintain the 6-foot social distancing guidelines when in the office until seated in the treatment chair.

The tooth-brushing station will be closed. Please brush your teeth before coming in.
We ask for understanding while we will try to address all of your treatment needs during your visit. Individuals with multiple broken brackets may not have everything completed during this visit due to strict scheduling times.

WE LOVE OUR PATIENTS! We also love to chat with you at your appointment. Please understand that conversations will be significantly reduced to allow for social distancing, running on time, disinfection of treatment chairs and instruments, etc.

We will not be providing our coffee/tea/hot chocolate station or any snacks while in this re-entry to normalcy time.

We will take the temperatures of every team member, including Dr. Hodge and Dr. Collazo, immediately upon arrival at work, and after lunch. Any team member at 100 F or above will go home.

Every team member will answer the health questionnaire that our patients are required to answer, and will do so every day. If any questions disqualify the team member, they will be sent home following the same procedures we are asking our patients to follow.

You will find upon arrival that our furniture has been rearranged. You’ll also notice other changes made to ensure the health and well-being of our patients and our team.

We are so grateful for every one of our patients, and this time away has only served to make us even more thankful for each of you. You are the life-force of our practice, and this is why we are taking your safety VERY seriously. We would ask for your patience and understanding. Expect that your treatment progress has been delayed, as has your estimated completion time. We wish that was not the case, but it is. Please forgive us as we are focusing on getting each of you back on track while not exposing our team members or patients to unnecessary risk.

If you have any questions, please feel free to call or text our offices. We care about each one of you and are working hard to continue providing the best in orthodontic treatment in a safe environment.